+1-855-869-6938 How To Fix It: Epson Printer Not Printing

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Epson printers are generally reliable, but like all printers, they may occasionally run into issues where they fail to print. When this happens, it can be frustrating, especially if you're not sure what's causing the problem. This comprehensive guide will walk you through the most common issues that prevent your Epson printer from printing and how to fix them, ensuring a smooth printing experience.

Step 1: Check the Basics​

Before diving into more complex troubleshooting, it’s essential to rule out basic issues that might prevent your printer from printing.

1. Ensure the Printer is Powered On​

• First, confirm that your Epson printer is turned on. If the display screen is blank or off, press the power button. Also, check for any error messages on the printer’s screen, such as low ink, paper jams, or other alerts, and resolve them accordingly.

2. Check the Paper and Ink Levels​

• Ensure that there’s enough paper in the paper tray and that the paper is loaded correctly.
• Open the printer’s ink compartment and check if any ink cartridges are empty or low. Replace cartridges if necessary.

3. Restart the Printer​

• Sometimes, a simple restart can fix minor issues. Turn off the printer, wait for about 30 seconds, and then power it back on. After restarting, try printing again to see if the issue is resolved.

Step 2: Check Printer Connection​

If your Epson printer isn’t printing, it could be due to connectivity problems. Whether the printer is connected via USB or wirelessly, ensuring a stable connection is key.

1. For USB Printers​

• Check if the USB cable is securely connected to both the printer and your computer. If the connection is loose, the printer may not be recognized.
• Try connecting the USB cable to a different port on your computer or using a different cable to rule out any issues with the cable itself.

2. For Wireless Printers​

• If you’re using a wireless Epson printer, make sure it’s connected to the same Wi-Fi network as your computer or mobile device.
• On the printer’s control panel, navigate to the Network Settings and confirm that it’s connected to your network.
• If not connected, follow the prompts to reconnect the printer to Wi-Fi.

3. Restart Your Router​

• If the printer’s connection to the Wi-Fi is unstable, restarting your router may help. Unplug the router for 30 seconds, then plug it back in. Once the router restarts, wait for the printer to reconnect to the network.

Step 3: Set Epson Printer as Default​

If your printer isn’t set as the default device on your computer, print jobs may not reach the correct printer, causing them to fail.

For Windows Users​

1. Press Windows + I to open the Settings menu.
2. Click on Devices and select Printers & Scanners.
3. Find your Epson printer in the list, click on it, and select Set as default printer.

For Mac Users​

1. Click the Apple icon and open System Preferences.
2. Choose Printers & Scanners.
3. Highlight your Epson printer and click Set as Default Printer.

Once your printer is set as the default, try printing again.

Step 4: Clear Print Queue​

Sometimes, previous print jobs can get stuck in the print queue, preventing new jobs from being processed. Clearing the print queue can often resolve this.

For Windows Users​

1. Go to Control Panel and navigate to Devices and Printers.
2. Right-click your Epson printer and select See what’s printing.
3. Right-click any jobs in the print queue and choose Cancel.

For Mac Users​

1. Open System Preferences and go to Printers & Scanners.
2. Select your Epson printer and click Open Print Queue.
3. Cancel any print jobs by selecting them and clicking the X button.

After clearing the queue, attempt to print again.

Step 5: Update Printer Drivers​

Outdated or corrupt printer drivers can cause printing problems. Keeping your drivers up-to-date ensures smooth communication between your printer and computer.

For Windows Users​

1. Press Windows + X and select Device Manager.
2. Expand the Printers section, right-click your Epson printer, and choose Update driver.
3. Select Search automatically for updated driver software. If no updates are found, visit the Epson official website to download the latest drivers for your model.

For Mac Users​

1. Open the Apple menu and select System Preferences.
2. Click Software Update to check for any printer driver updates.
3. If no updates are available, visit the Epson support page, download the latest driver, and install it manually.

Step 6: Check Printer Status​

In some cases, the printer might be set to “offline” or “paused” in the operating system.

For Windows Users​

1. Open the Control Panel and go to Devices and Printers.
2. Right-click your Epson printer and make sure that Use Printer Offline is unchecked.
3. Also, ensure that Pause Printing is not selected.

For Mac Users​

1. Open System Preferences and click Printers & Scanners.
2. Select your Epson printer and ensure that the status is Ready. If it’s set to Paused, click Resume.

Step 7: Run Printer Troubleshooter (Windows Only)​

Windows has a built-in printer troubleshooter that can help diagnose and fix common printing issues.

1. Press Windows + I to open Settings.
2. Go to Update & Security > Troubleshoot.
3. Select Printer, then click Run the troubleshooter.
4. Follow the on-screen instructions to identify and fix any problems.

Step 8: Assign a Static IP Address (For Wi-Fi Printers)​

Sometimes, the printer may lose its network connection due to IP conflicts. Assigning a static IP address to your printer can resolve this issue.

1. Go to your printer’s Network Settings and locate the current IP address.
2. Log in to your router’s admin page (you can usually access this by typing the router’s IP address in a web browser).
3. In the DHCP Settings section, reserve the printer’s IP address to prevent it from changing.

After assigning a static IP, try printing again.

Step 9: Reinstall the Printer​

If all else fails, removing and reinstalling the printer might resolve the issue.

For Windows Users​

1. Open Settings and go to Devices > Printers & Scanners.
2. Select your Epson printer and click Remove Device.
3. Restart your computer, then add the printer again by clicking Add a printer.

For Mac Users​

1. Open System Preferences and go to Printers & Scanners.
2. Select your Epson printer and click the – button to remove it.
3. Restart your Mac, then add the printer again by clicking the + button.

Conclusion​

If your Epson printer is not printing, there are several potential causes. By following this step-by-step troubleshooting guide, you should be able to identify and fix the issue, from simple connection problems to driver updates. After completing these steps, your printer should function properly again. If the issue persists, consider contacting Epson customer support for further assistance.